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To reset your password, visit the login page and click "Forgot Password." Enter your email address, and you'll receive instructions to reset your password. If you don't see the email, please check your spam folder.
Standard support is available Monday-Friday from 8:00 AM to 6:00 PM CET. Premium support customers have 24/7 access to our technical team for critical issues.
You can upgrade or modify your subscription from your account dashboard. Navigate to the Billing section and select "Manage Subscription." Changes take effect immediately.
Comprehensive API documentation is available in the Developer Center section of our website. You'll find detailed endpoints, authentication methods, and code samples.
We retain active customer data for the duration of service. Deleted accounts are purged after 30 days. Backups are retained for 90 days in accordance with GDPR requirements.